Terms of service

OVERVIEW

This website is operated by surRIHL LLC (referred to as “surRIHL”). Throughout the site, the terms “we,” “us,” and “our” refer to surRIHL. surRIHL offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or linked. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. Acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the store are also subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have provided consent for any minor dependents to use this site.

You may not use our products for illegal or unauthorized purposes, nor violate any laws in your jurisdiction (including copyright laws) in using the Service. Transmission of destructive code (e.g., worms, viruses) is prohibited.

Violation of any Terms may result in immediate termination of your Services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone at any time for any reason. Your content (excluding credit card information) may be transferred unencrypted and adapted to technical requirements of networks or devices. Credit card information is always encrypted during transmission.

You agree not to duplicate, sell, or exploit any portion of the Service without express written permission.


SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible for inaccurate, incomplete, or outdated information on this site. Material is provided for general information only and should not be solely relied upon.

We reserve the right to modify site content without obligation to update. Monitoring changes to the site is your responsibility.


SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES

Prices are subject to change without notice. We may modify or discontinue the Service at any time without notice. We are not liable for any changes, suspensions, or discontinuations.


SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be exclusively available online and subject to return or exchange according to our Refund Policy.

We strive for accuracy in product images and descriptions but do not guarantee display accuracy on your device. Sales may be limited based on geographic region or other criteria, and products may be discontinued at any time.

We do not warrant that products or services will meet your expectations or that errors will be corrected.


SECTION 6 - BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. Restrictions may include orders placed under the same customer account, credit card, or billing/shipping address. If an order is canceled or modified, we may notify you via email or phone.

You agree to provide accurate and current purchase and account information and update any changes promptly.

For more details, please review our Refund Policy.


SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at papadu@surrihl.com.

Our contact information is:
surRIHL LLC
625 Kenmoor Ave SE, Ste 350
Grand Rapids, MI 49546-2395